WithingsSmart Scales for Body Weight, FSA or HSA Eligible, Body Analysis, Fat Content, Muscle Mass, Bone Density, Visceral Fat, Bathroom Scale, BMI Scales Digital Weight and Body Fat, Bluetooth, WiFi

This scale is fantastic! My wife and I both use it to track our fitness progress and I highly recommend it to anyone looking to do the same. The key is to measure consistently at the same time of day. For instance, we weigh in at the beginning of the day before we’ve had anything to eat for the most accurate results. The app is very user friendly and it is not difficult at all for my wife and I to have separate profiles. The scale somehow recognizes who is standing on it and attributes those stats to the correct profile. The information it tracks is very useful and not gimmicky like a lot of the smart scales out there that inundate you with pretty useless data. The body fat and lean mass percentages, cardiovascular age, and metabolic age and are really interesting to track.The quality of the scale is very high. It feels solid and durable. It looks very clean and hasn’t gotten dirty even after about a month of use.If you’re looking for a smart scale, this is the one. It’s more accurate than virtually all other feet-only scales. For twice the money you can get the hand held electrode reader to increase accuracy by about .5% but for us it was not worth the extra money. The body comp was the way to go for us.

This is going to be long. I bought this scale for part of my 65 pound weight loss journey. I found that the ECG reported “inconclusive” like 90% of the times. It also showed my heart rate consistently 100-140. I was certain the scale was defective, because my pulse oximeters all reported my heart rate in the 60’s and 70’s just before using the scale.I was wrong. The scale was/is accurate. Digging deeper, I found that the FDA has authorized ECG algorithms only for pulse rates below 100. Higher (tachycardia), the waveforms are to close together to be analyzed correctly. Trying to document to Withings tech support what I thought was an error by the scale reading my heart rate, I discovered that when I stood up, my heart rate rapidly jumps to over 100. You have to stand up to use a scale. The times I successfully got an ECG result were all the times my pulse was lower than 100.The Withings Body Scan scale helped me identify that I might have POTS. And my high pulse was the problem - NOT a defect in the scale. My Kardia Mobile 6L always provided a 6-lead EKG result, but I was sitting on my bed. It would never have uncovered this issue.Ling in Colorado, it is usually very low humidity. Occasionally, I would get a Body Composition error. If I moisten my feet, or apply a light lotion, then it reads without any errors.

I've been a Withing customer for as long as long as they've been around and owned multiple of their products. I purchased the in Oct 2023 and for about three months it worked really well. However, after some time it started regularly failing to read my heart rate, which also disables other features like vascular age. I first contacted Withing support in May 2024 and provided them with all of the information they asked for in the support request, along with everything else I could think of that was relevant. The support response was very disappointing. They walked me through a multi-step, multi-week process where they asked me repeatedly to do the trouble shooting steps documented on their web site that I told them up front I had already done. In June I was traveling for about two weeks, and they automatically closed the issue without telling me.After returning from vacation, I was really frustrated to see the issue closed when I tried to reply to their latest pointless request, so I let things go for a few weeks, hoping things would get better, but they didn't. I tried to reopen the request, but there was no way to do that, but instead you have to open a new request with a link to the old support request. Weird, but that's fine. However, once I did that, the issue was automatically closed in minutes. I thought I must have done something wrong and tried twice more with the same result. I looked for a way to open an entirely new support request and the only options it showed on the page was to do live chat or visit the support forums. I decided against the support forums since there are very few posts there and almost no actual support from Withings.I ended up opening up a chat request. I provided them with the previous support request and gave them a short summary of my problem. The support person completely ignored my previous support request and wanted to start all over on the process. I insisted they read the support request, and they then skipped a few steps through their script. Talking to them about this dragged on for almost 40 minutes, with the person insisting I redo steps I've already done and refusing to help me unless I did. Ultimately, I gave up and told them I was not interested in proceeding since I had wasted so much of my time with them.This entire process was unpleasant and felt as if Withings was actively trying to make it difficult in order to avoid providing warranty support. I told them as much, and they offered to refer my request to a senior support person. I told them that sounded great, and then they insisted I had to redo steps over again in order to proceed with that.Other scales on the market have 80% of the features of the Body Comp for 1/3 of the price. I ended up with a Eufy scale which seems great. The entire time I had the Withings scale I regularly had problems with the scale regularly not updating my weight etc in the app for days at a time. The Eufy scale reads my heart rate every time and syncs the health data to my phone instantly.At this point I'm done doing business with Withings. I expected a premium product when buying this scale and with that premium support. Instead, I got something that didn't deliver on the features that were promised and a company that appears to be intentionally hard to work with.I rarely write Amazon reviews, but I hope this can help someone else avoid the problems I had with this one.