UPERFECTPortable Monitor 18.5 inch 120HZ 125% sRGB 1080P w/VESA & Stand, Large Portable Monitor FreeSync IPS HDR Gaming Display, HDMI USB C Travel Second Screen for Laptop MacBookCarbonfree Certified

My main reason for buying this portable monitor is because of my previous experience with another Uperfect product. I have a 15.6 Qled 500 nits 1080p which is great and still running strong on my desktop set up. Very nice color production and brightness.Coming back to this particular product. It is big, light, easy to set up and still very portable, it just that it has 350 nits of brightness instead of 450 nits. Looking at the product description, it states that it has 450 nits of brightness and 120hz refresh rate. The refresh rate of 120hz is accurate but the brightness isn't. It only have 350 nits according to the manual included in the box. Comparing my older Uperfect Qled with 500 nits is brighter and color reproduction of qled vs. ips is a big difference. I will use it for my ROG Ally and I need a better refresh rate than 60hz. It is still bright but not as bright and color reproduction of Uperfect Qled is very accurate.I contacted Uperfect customer service and have communication with Sophia. Great communications, she understood what was my issue with the product description not being accurate and suggested a compromise. Don't get me wrong, the monitor is very nice but what sold me is the brightness stated in the product description. She states that they will correct the product description soon for better description of the particular item. Uperfect stand with their product and that is why I choose them again for another portable monitor for my needs.After this very positive experience with Sophia, Uperfect customer service. I am looking forward of getting another product from them but will go with a Qled instead of IPS and maybe 2k resolution is in order, just waiting for the up coming prime days again. Thank you again Sophia of the Uperfect customer service.Photo: Uperfect 18.5 120hz 1080p 350 nits (left), Uperfect 15.6 60hz QLED 1080p 500 nits (right), LG 2k 240hz 600 nits (top)

My first experience with UPERFECT has been tremendous! My primary use case was going to be as a gaming monitor for a Nintendo Switch 2. Unfortunately, the firmware of the initial batch of these monitors doesn’t seem to instruct the Switch 2 of all the possible resolutions and refresh rates via HDMI. The result is the resolution is locked at 480p. I contacted UPERFECT support about the issue and they were very upfront and honest about the issue (Thank you, Sophia!). They acknowledged that they had not updated the firmware on the first batch of these monitors resulting in the resolution issue via HDMI. They immediately offered to refund the full amount and said that I could keep the monitor. They are also going to inform me when the batch of updated monitors are available. They were also prepared enough to send me a link to the firmware update and instructions on how it’s performed. I haven’t been able to get the Windows based firmware flasher to work on my Mac, even from a Windows 11 virtual machine running in Parallels, but I realize there may be too many hardware discrepancies to make that happen. Since I have the monitor in hand anyway, I decided to test it for other uses. I set it up as an extended display on my Mac, which was incredibly easy. With a USB C connection, the monitor was immediately recognized and was capable of its highest resolution and refresh rate. This connection was made on my M1 MacBook Air, which doesn’t even display at 120Hz on the built in display, yet this monitor ran perfectly at that refresh rate with 4K resolution. It made it obvious that the built in display ran at a slower rate. The monitor is bright and the colors really stand out. I also tried it hooked up via HDMI on an Apple TV, which will force a resolution and refresh rate. Again, amazing 4K picture at 60Hz. To summarize: I’ve never been more impressed by a company’s honesty and willingness to make things right, and by a product that really didn’t work for my intended use. I can’t wait until I’m able to purchase this exact monitor with the updated firmware!