ASURION 3 Year Portable Electronic Accident Protection Plan ($30 - $39.99)

excellent process from start to finish. Start claim with Asurion, received instructions to pack returned product, got link to print pre-paid shipping label, and took to UPS. Got refund (Amazon gift credit) right after drop off pkg at UPS. Glad I got the ext warranty.

My ear buds quit working several months before the protection plan ran out. I called to file the claim and the process was quick and effective and I received a gift card for the original cost of my product. I have used Asurion in the past and had the same experience.

Easy process, return process smooth, refund was quick. Well worth the $4 investment.

Its works very well and fast. I will definitely take this option when buying at Amazon

I purchased the Asurion Protection Plan with my controller. Had a controller failure within a few months. I contacted Asurion about the controller failure. They emailed me a shipping label right away to return it. Then issued me a full refund for the full cost of the controller 😊😊. Very Happy with the overall process. I recommend Asurion!!!!°

I recently filed my first claim through Asurion and it has been a time-consuming hassle. I figured they would ask for pictures of the item and the invoice from Amazon so I got that all ready to upload to them, but they also needed proof of purchase for the Asurion insurance. So, I sent them the Amazon invoice for that. Not good enough! I had to track down the original email they sent me over 2 years ago to prove I bought the insurance. Now this entire time I haven't been able to speak to an actual person it's just emails and text messages telling me more information needs to be uploaded for my claim. After I sent photos of the product and proof of purchase for the item and insurance, I was notified to fill out a new form so I did, and WARNING! You will need to have saved Everything to file your claim. They want a serial, model, and IMEI number for wireless earbuds! Thankfully I saved the box they came in otherwise I wouldn't have had that information. They also wanted the manufacturer numbers and model, name of seller, brand, make, date of purchase, and so on. It's an extensive list but one I managed to fill out thanks to me saving all my emails, the box the item came in, and Amazon saving information on every item you've ever bought. So, I submitted the form and they once again asked me to upload proof of purchase for not only the item but the Asurion insurance, something I had already done a few times but I uploaded it again and re-submitted the form. After all that they sent me an email saying "We can't approve your claim" because the contact information didn't match, and then I realized this was almost 3 years ago I've moved since then so I must have put my new address down on the claim for instead of the old one, I can fix that easily, right? WRONG! There's no contact information or steps to follow, just a rejection email! So, after all that work my claim was Denied because I used the wrong address, and you can't reply to the emails they send you so I have no clue who or where to take the problem to.Honestly, it's not worth the time and hassle for the price I paid for those earbuds, which I think is what Asurion counts on. They offer insurance on so many items that are valued under 100 dollars even under 50 dollars and I think they count on people giving up halfway through the ridiculous claim process thinking F it I only paid 39.99 for the item and this is too much of a hassle. Then Asurion doesn't have to pay out for half of the claims started.Moral of the Story!!!1. Don't bother buying their insurance unless it's for an expensive item that doesn't have manufacturer insurance.2. When you do buy the insurance Save Everything! The email they send you after purchase, save it! The model, serial, IMEI numbers save it! Invoices or proof of purchase for the item and the Asurion Insurance plan save it! The manufacturer box the item came in save it!3. Mediate before starting the process because it's going to be an annoying time-consuming headache-inducing nightmare!4. I'm not positive about this but I think you can upload your information to Asurion's website right after buying an item and their insurance. I did not do this and I don't know how much it would have helped me during this process if I had, but I assume it would have helped somehow. So do that when you insure an item through them. It might help you in the long run?

Would have given 5 stars if they refunded full amount - out cost of tax & $5 for protection plan

I usually get the insurance on the larger items, tv's, et c. It has been a great deal on several occasions. 3or4 tv's replaced, a printer repaired and more. Also, an easy online process.I would recommend getting it.