Microsoft Surface Laptop 4 for Business - 13.5'', Matte Black (Metal), Intel Core i7, 16GB RAM, 256GB SSD, Fren

Wonderful laptop for all around use as a home business, personal use and college student - highly recommend getting one with 16GB of Ram and 512GB of harddrive! Be careful with drinks around keyboard - it doesn't do well if you spill liquid on the keyboard (but not the fault of the laptop)

Appeared generally in good condition, battery was 91%, but the top left corner keys were sticky, resulting in constant mistyping. At first, my WiFi password wouldn't take until I plugged in a USB keyboard, which I assumed was a driver issue that needed to be updated. But after I got it all set up and updated, I realized the WiFi password didn't take because the keyboard had sticky keys and the password was hidden. I sent it back the same day I got it. It's non-functional without a good keyboard when the whole point is to be a mobile device.

Very excited to use this .....

I tried buying a refurbished Surface Laptop 4 through this vendor twice. The first one failed shortly after purchase. I am returning the second one for an uncomfortably degraded battery, which came with 570+ cycles, and drained excessively fast.I feel like I am being asked to take on an unreasonably high risk of unpredictable battery issues for a refurbished item described as excellent. I am told many other vendors would hesitate to ship a battery in this condition, and it would be good practice to disclose more information to prospective buyers.Buyers may wish to generate their own battery report for refurbished laptops purchasing using command: powercfg /battery report.

works perfectly, easy to install

It’s nice and for school

Wow what a deal. I was skeptical at first but glad I made the purchase. I must say this is a trusted Amazon reseller. There are no scratches, dings or imperfections on this laptop. This is by far one of the best laptops out there. Sure there's newer models but the specs on this unit are great. I did a lot of research and watched many YouTube videos. I have a Surface Pro 4 which served me well for many years, but hands down this unit blows it away. I paid $1000.00 for it new. I would buy from Amazon & this seller again.

Beware - this is an not an "excellent" refurbishment. I had to return because the keyboard barely worked. There were approximately 8 keys that actually worked when you typed normally. The rest you had to press down on extremely hard to get them to actually type the letter. I couldn't even get all the way through setup without calling customer support. On top of that, the physical condition was surely not excellent. Lots of dings and dents.